Odoo 20 · Sales, CRM & POS
Odoo 20 Sales, CRM & POS: what changes for your upgrade
Sales, CRM and Point of Sale gain commissions, dashboards, multi-currency POS payments and new pricing rules in Odoo 20.
62
new features in Odoo 20
5
apps covered
3
upgrade checks below
Upgrade impact
What to check when you upgrade
Point of Sale customisations
POS runs on Odoo’s OWL front end, so custom POS screens, receipts and payment terminals must be ported and tested on real devices before go-live.
Pricing and pricelists
Price rules per packaging type, editable variant prices and margins are new. Custom pricing modules may overlap with standard features; decide whether to keep or retire them.
Commissions
Commission plans can now be based on payments and include manager commissions. If you built commissions yourself, compare totals on historical data before switching.
What's new, app by app
Highlights from TechUltra's Odoo 20 feature guide. For screenshots and how each feature works, see the full Sales, CRM & POS guide on techultrasolutions.com.
Sales
26 new- · Payment-based commissions
- · Charge overages
- · Dashboard
- · Description-only sales order lines
- · Editable product variant price
- · Editable margins
Point of Sale
24 new- · Booking Kanban and pivot views
- · Convert order lines into a combo
- · Employee access levels
- · End of session
- · Multiple currencies
- · Order search
Rental
6 new- · Rental order creation
- · Rental orders dashboard
- · Simplified and unified pricelists
- · Working schedules
- · Automatic price update
- · Strikethrough pricing
CRM
5 new- · Hidden address info
- · Lead distribution
- · Lead generation
- · Pipeline switcher
- · Upsells from lead
Subscriptions
1 new- · Loyalty programs
What changes in Odoo 20 Sales, CRM & POS?
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Faster quoting, fairer lead sharing and a smarter till. TechUltra counted 62 new features across 5 apps, each confirmed in the Odoo 20 source code or on a live Odoo 20 database.
Will my Sales, CRM & POS customisations survive the upgrade to Odoo 20?
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Custom modules must be ported to Odoo 20 and re-tested. POS runs on Odoo’s OWL front end, so custom POS screens, receipts and payment terminals must be ported and tested on real devices before go-live.
How do I upgrade to Odoo 20?
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TechUltra Upgrades runs every version hop from Odoo 16–19 to 20, ports custom modules and reconciles your data, with a free assessment first and 30 days of hypercare after go-live.
Plan your Odoo 20 upgrade with Sales, CRM & POS in mind
Run a read-only scan of your database. You get a module-by-module risk report, a timeline, a downtime estimate and a quote based on your complexity. No obligation.