Odoo 20 · Projects & Services
Odoo 20 Projects & Services: what changes for your upgrade
Projects, Planning, Timesheets and Helpdesk change in Odoo 20, and Field Service is merged into Planning.
37
new features in Odoo 20
5
apps covered
2
upgrade checks below
Upgrade impact
What to check when you upgrade
Field Service merges into Planning
Odoo 20 merges Field Service into Planning. Custom modules, reports and automations built on Field Service need re-targeting and testing.
Project roles and portal access
Project roles, separate collaborators and portal task assignment are new. Review portal access rules and custom project security after the upgrade.
What's new, app by app
Highlights from TechUltra's Odoo 20 feature guide. For screenshots and how each feature works, see the full Projects & Services guide on techultrasolutions.com.
Planning
20 new- · Employee-specific materials
- · Field Service: auto plan
- · Field Service: customer ratings
- · Field Service: intervention confirmation email
- · Field Service: live map
- · Field Service: map view
Project
8 new- · Assign project roles
- · Collaborators separated from followers
- · Printable task schedule
- · Profitability report
- · Projects from opportunities
- · Assign tasks to portal users
Timesheets
5 new- · ActivityWatch integration
- · Timesheet assistant: sharing rules
- · Timesheet assistant: side activities
- · Timesheet assistant: time thresholds
- · Log timesheets from anywhere
Helpdesk
3 new- · Filter unanswered tickets
- · Reminder email before auto-closing tickets
- · Similar ticket detection
Field Service
1 new- · Field Service merged into Planning
What changes in Odoo 20 Projects & Services?
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One planner for people, shifts and field work. TechUltra counted 37 new features across 5 apps, each confirmed in the Odoo 20 source code or on a live Odoo 20 database.
Will my Projects & Services customisations survive the upgrade to Odoo 20?
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Custom modules must be ported to Odoo 20 and re-tested. Odoo 20 merges Field Service into Planning. Custom modules, reports and automations built on Field Service need re-targeting and testing.
How do I upgrade to Odoo 20?
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TechUltra Upgrades runs every version hop from Odoo 16–19 to 20, ports custom modules and reconciles your data, with a free assessment first and 30 days of hypercare after go-live.
Plan your Odoo 20 upgrade with Projects & Services in mind
Run a read-only scan of your database. You get a module-by-module risk report, a timeline, a downtime estimate and a quote based on your complexity. No obligation.